Privacy policy
Privacy Policy — Fenix Miami
Last updated: 01-01-2026
Fenix Ecom LLC ("we," "us," or "our"), located at 821 Collins Ave, Apt. 202, FL 33139, USA, operates the Fenix Miami website (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from the Site.
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device, as well as information about the pages you view and the websites/search terms that referred you here.
When you make or attempt to make a purchase, we collect information you provide, including your name, billing and shipping address, email address, phone number, and payment details.
2. How We Use Your Information
We use the information we collect to:
- Fulfill orders, process payments, and manage returns/exchanges
- Communicate with you, including order confirmations and customer support
- Screen orders for potential risk or fraud
- Improve and optimize our Site (for example, by analyzing how customers browse and interact with it)
- Send marketing communications, where you have opted in, and provide you the option to unsubscribe at any time
3. Sharing Your Information
We share your information with third parties to help us use it as described above. For example, we use Shopify to power our online store; you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use services such as payment processors, shipping carriers, and analytics or advertising providers (e.g., Google Analytics, Meta/Facebook) that may collect information about your use of the Site over time.
4. Cookies
We use cookies to maintain your session and preferences and to help us understand how you use the Site. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of certain data sharing. To exercise these rights, contact us at info@fenixmiami.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.
8. Children's Privacy
Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:
Fenix Ecom LLC
821 Collins Ave, Apt. 202
FL 33139, USA
Email: info@fenixmiami.com